Wait In Queue Management System
Take a ticket, take a seat we’ll call your number.
Wait In replaces the standing line with an orderly, measurable queue. Customers take a ticket at a self-service kiosk and wait in comfort while a live Display TV calls them to the right counter; tellers call, recall and transfer customers from a desktop Queue Assistant; and one central dashboard configures and monitors every branch with reports and email alerts online or offline.
In production
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No more standing in line customers wait in comfort while the display calls their number, and managers see every branch at a glance.
What you get
- Self-service kiosks: Android tablets with a Bluetooth printer issue tickets or reception prints paper tickets when a kiosk isn’t available.
- Live customer displays: A Display TV shows who’s being served and calls each customer to the correct counter, about a second behind the branch.
- Teller Queue Assistant: Tellers call, recall, transfer and complete customers from a desktop panel paired to their counter no training curve.
- Multi-branch central: Configure branches, services, counters, users, roles and branding from one place; every branch pulls a versioned snapshot.
- Monitoring & alerts: A live branch board with reports, sync monitoring, audit log and email alerts when a branch is busy, a wait runs long, or a server stops syncing.
- Resilient by design: Branches keep serving customers and staff keep reporting incidents even when the network or central is down, then sync automatically.
Cost
Deployed on-premise or hosted and priced per branch. Book a demo for a quote tailored to your network.
Give your banking hall an orderly queue.
Book a demo and see kiosk tickets, live display calling and multi-branch monitoring running end to end.